Information & care

Help us make this website easier to use.

Trust Factor Lab aims to make its website useful to people with different access needs. Our design and development work targets the Web Content Accessibility Guidelines, version 2.2, Level AA. That is a development target, not a claim that every page or third-party service has been certified or independently audited.

Last updated: Accessibility development target: WCAG 2.2 AA

If something is difficult to access

Use the Accessibility option on our contact page. If possible, include the page address, the task you were trying to complete and the type of difficulty. You do not need to disclose a diagnosis or other sensitive information.

Tell us if another format or way to communicate would help. We will review the issue and discuss a practical way to provide the information or assistance.

External services

Some booking, video or payment functions may be provided by another service. If one creates a barrier, contact us so we can discuss an alternative route.